This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with this website.
1. Data Controller
The data controller responsible for this website is:
Heimke Moll – Kind Hands 4 All
2 Brooks Cottages, Boconnoc, Lostwithiel, PL220RQ
me@heimke-moll.co.uk
01208809495
If you have any questions about this policy, you can contact us at the details above.
2. Information We Collect
We may collect the following types of information when you use this website:
- Technical data such as IP address, browser type, operating system, pages viewed, and access times.
- Contact information you voluntarily provide through forms (e.g., name, email, phone number).
- Usage data related to how you interact with the site.
- Cookies and similar technologies, if enabled.
We do not collect sensitive personal data unless you explicitly provide it.
3. How We Use Your Information
We use your data to:
- Provide and improve our website and services
- Respond to enquiries or messages you send us
- Analyse website performance and user behaviour
- Maintain security and prevent misuse
- Comply with legal obligations
We do not sell or share your data with third parties for marketing purposes.
4. Cookies
This website may use cookies to:
- Enable essential site functionality
- Improve user experience
- Analyse traffic and performance
You can disable cookies in your browser settings at any time. Non‑essential cookies are only used with your consent.
5. Third‑Party Services
We may embed or use third‑party tools such as:
- Maps
- Analytics
- Fonts
- Videos
- Payment or booking widgets
These providers may receive technical data (such as your IP address) when their content loads. Their own privacy policies apply.
6. Data Storage and Retention
We store personal data only as long as necessary for the purpose it was collected, or as required by law. Technical logs may be retained for security and diagnostic purposes.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Request restriction of processing
- Object to processing
- Request data portability
- Withdraw consent at any time (for consent‑based processing)
To exercise these rights, contact us using the details above.
8. Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this website. the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
